Introduction
At Imóveis Lusos, we respect your privacy and are committed to protecting the personal data you provide to us. This privacy policy describes how we collect, use and protect your personal information when you use our website and services.
2. Data We Collect
We may collect different types of personal data depending on how you interact with our site, including:
Contact Data: Name, e-mail address, telephone number and other contact data.
Browsing Data: Information about how you use our website, including IP address, browser type, pages visited, and length of stay.
Service-Related Data: Information about properties you are interested in, location preferences, budget and other details you share with us when requesting a free consultation or filling in forms.
3. How We Use Your Data
We use your data for the following purposes:
Provision of Services: To provide the services you request, such as real estate consultations, property information or support in buying a property.
Communication: To send you updates and information on the progress of the services you have requested, such as emails replying to inquiries or appointments.
Marketing: With your consent, we may send you promotional communications about new properties, offers or information that may be of interest to you. You can opt out of these communications at any time.
Site improvement: To analyse and improve the performance of our website, better understand user behaviour and personalize your browsing experience.
4. Sharing Data with Third Parties
Imóveis Lusos does not sell, exchange or transfer your personal data to third parties without your consent, except in the following circumstances:
Service Providers: We may share your data with external service providers who assist us in operating the site or providing services, such as website hosting, marketing or real estate consulting.
Legal Obligations: We may disclose your personal data if required to do so by law or in response to lawful requests by competent authorities.
5. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to improve your browsing experience and offer personalized content. Cookies are small data files stored on your device that help us understand your browsing behavior. The main purposes of cookies are:
Essential Cookies: Necessary for the basic functioning of the website.
Performance Cookies: Used to analyze how users interact with the website and improve its performance.
Advertising Cookies: Used to personalize the ads you see and make marketing campaigns more effective.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the website.
6. How We Protect Your Data
Imóveis Lusos uses appropriate technical and organizational measures to protect your personal data against loss, theft, unauthorized access, disclosure or modification. This includes the use of firewalls, encryption, and limited access to your data by authorized persons only.
7. Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you wish to request the deletion of your data, please contact us using the details provided below.
8. Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have several rights over your personal data, including:
Right of Access: You can request a copy of your personal data that we process.
Right to Rectification: You can request the correction of incorrect or incomplete data.
Right to Erasure: In certain circumstances, you can request that your data be erased from our systems.
Right to Object: You can object to the processing of your personal data in certain situations.
Right to Data Portability: You can request the transfer of your personal data to another entity.
To exercise any of these rights, please contact us using the information provided below.
9. Contact us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at the following address:
Imóveis Lusos
Email: privacidade@imoveislusos.com
10. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our data practices. Changes will be posted on this page, and we recommend that you check this policy regularly to stay informed about how we protect your data.